Privacy policy

1. Who is responsible

Temple is operated by Antoine Nys, acting in his own name under the Temple brand. Antoine Nys is the controller responsible for the personal information described in this policy.

Postal address: Antoine Nys, 38 rue de Dunkerque, 75009 Paris, France.

For privacy questions, requests or email preferences, contact privacy@templelabs.io.

This policy covers our website, launch communications, orders, payment-related records, cancellation and refunds. It does not cover voice recordings or information processed by a future ring or app; we will provide the relevant notice before those services collect your data.

2. Information we collect

• Orders and refunds: your name, email, delivery and billing address, selected finish, order/payment references, amount and currency, payment status, shipment information and support or cancellation correspondence. Stripe collects payment credentials in its hosted checkout; Temple does not collect card numbers or security codes on this website.
• Launch-list details: the email address you submit and your communication preferences.
• Meta lead forms: the contact details and answers you choose to submit, including your name, mobile number, preferred messaging channel, contact permission and interest in the ring at the stated price. Meta also supplies lead and form identifiers, a submission time and available campaign or ad information. Contact details may be prefilled by Meta; you can review them before submitting.
• Consent records: the choices you make, when and where you make them, and the relevant form or notice version.
• Correspondence: your messages, our replies and the information needed to handle your request.
• Technical information: hosting and security information such as IP addresses, request times, browser information and errors, plus the limited website statistics explained below.

Required fields are identified on each form. We need an email address to send launch updates; without it, we cannot add you to the email list. You can browse the website without signing up. Please do not include sensitive personal information in your form answers or messages.

3. Why we use it

Process your order, delivery, cancellation and refund — contract

We use the information necessary to fulfil your purchase and respond to contractual support requests. Required order fields enable payment and delivery; without them we cannot process the order. A purchase does not grant marketing consent.

Maintain accounting records — legal obligations

We retain invoices and required transaction records for the applicable legal periods.

Personal messaging follow-up — consent

When you request a personal conversation through a form that explains we will contact you, or expressly opt in through a contact checkbox, Antoine uses your mobile number to reply manually about Temple, your questions and your feedback on your selected channel: WhatsApp or text message (iMessage/SMS). A conversation-request form has no separate contact checkbox; we record the request and the form version, separately from marketing subscriptions. Earlier unchecked contact choices remain unchanged. This does not subscribe you to regular marketing messages. You can ask us to stop at any time. WhatsApp, Apple and telecommunications providers process message and service information under their own privacy policies where their services are used.

Send the launch updates you request — consent

We use your email address to send Temple ring news, availability and pre-order updates, and early-access invitations when you have opted in. You can withdraw that consent at any time.

Understand interest and campaign performance — legitimate interests

We use submitted interest answers and campaign information to understand demand, compare advertisements and improve our product and launch offer. Our interest is learning which messages and product benefits are useful to prospective customers. We use aggregated results where possible.

Answer messages — legitimate interests

We process correspondence to respond to questions and manage our communications with you.

Operate and protect the website — legitimate interests

We process necessary technical information to deliver the website, investigate errors and prevent spam, fraud and abuse. Website analytics and advertising use US opt-out defaults, and consent elsewhere, as described in section 6.

Handle rights and compliance — legal obligations

We keep the information needed to respond to privacy requests and demonstrate compliance. Minimal objection records help us respect your choice not to receive marketing.

We do not make solely automated decisions about you that produce legal or similarly significant effects. Your answer about purchase interest does not commit you to an order or payment.

4. Who receives your information

Access is limited to the people working on Temple who need the information and service providers supporting the activities described here:

• Stripe: hosted payment processing, payment and refund records, fraud prevention and receipts. Stripe also processes information for its own legal and payment-service purposes under its privacy policy.
• Delivery carriers and customs providers: the contact and address information needed for shipment and import formalities when an order is dispatched.
• Vercel: website hosting, delivery and technical operations, including historical Web Analytics records.
• PostHog: website analytics, using our EU-hosted project, under the choices and regional defaults described in section 6.
• Resend: contact-list management, sending emails and email-delivery information.
• Google Workspace / Gmail / Sheets: receiving and managing correspondence and signup notifications, and maintaining an access-restricted pre-order tracker with customer contact details, selected finish, payment and refund status, and fulfilment follow-up. Shipping addresses and card details are not copied into this tracker.
• Meta: Facebook and Instagram advertising and Instant Forms. When you submit a Temple lead form, Meta makes the submitted information available to us. Meta also processes information for its own platform purposes under its Privacy Policy.

Authorized Temple personnel can review leads in Meta and in access-restricted exports used to manage the launch. We do not sell your contact information. We may disclose information to authorities when legally required, or to professional advisers where necessary to establish or defend legal claims.

5. International processing

Our providers operate internationally, including in the United States. Your information may therefore be processed outside the European Economic Area.

Where required, transfers rely on an applicable adequacy decision or the European Commission’s Standard Contractual Clauses, together with any necessary additional safeguards. Provider arrangements are described in the Resend, Vercel and Google and Stripe data-processing terms. Contact us for information about the safeguards applicable to your information or a copy of the relevant safeguards.

6. Website analytics and advertising

For visitors identified as being in the United States, website analytics and advertising operate on an opt-out basis: no cookie popup is shown. You can opt out through Privacy choices / Do not sell or share in the footer. We honor saved refusals and Global Privacy Control or Do Not Track signals. Outside the United States, or if we cannot determine your country, these tools remain off until you opt in through our Cookies & privacy controls. We use PostHog for website analytics. We send explicit events directly to its EU collection API, without loading a background analytics SDK or retrying failed events. We record page visits, opening the pre-order chooser, finish selections, requests for checkout, successful checkout handoffs, and checkout-unavailable errors. Events may include the page path, the location of the clicked button, the offer amount and currency, campaign tracking codes, and technical information such as browser, device, referring page and network address processed by the provider. Our PostHog project uses EU hosting. We do not enable session recordings, automatic interaction capture, heatmaps or person profiles.

We remove query strings and fragments from URL properties and do not send email addresses or lead-form answers as analytics events. When analytics is enabled under your choices or US defaults, we may pass campaign codes and an anonymous analytics reference to Stripe checkout to reconcile a payment with the website visit. When advertising is enabled, we also pass the Meta browser identifiers (_fbp and _fbc). A snapshot of the effective privacy settings, including a saved choice or US regional defaults, is kept with checkout so a later payment uses those settings. A checkout click is not treated as payment confirmation. Stripe's payment and privacy information is provided on its hosted checkout.

Analytics is optional. It defaults to on for US visitors without a saved choice or browser privacy signal, and off elsewhere. You can reject it or change your choice through Cookie settings or Privacy choices / Do not sell or share in the website footer. We remember your choice in your browser for up to six months and use analytics identifiers in memory. Events in the current page visit share a session reference; it renews after 30 minutes without tracked activity or after 24 hours. Opening the preorder page from the website preserves the current visit and campaign attribution using a one-use record in session storage. The record is consumed on arrival, expires after 30 minutes, and is only used while analytics remains enabled. Reloading or reopening otherwise starts a new in-memory visit. Withdrawing consent stops future analytics capture; it does not automatically delete earlier records. You may request deletion at privacy@templelabs.io. US opt-out defaults also apply on this page; elsewhere optional analytics and advertising tools remain off unless you have consented to their respective purposes. Our previous Vercel Web Analytics integration remains disabled.

For US visitors who have not opted out, and elsewhere where you consent separately to advertising tracking, we use the Meta Pixel to send page-view and pre-order-checkout-click events to Meta. It may use advertising identifiers, including the _fbp and _fbc cookies, together with browser, network and page information to measure ads and attribute website activity. Automatic advanced matching and automatic event detection are disabled; we do not send names, email addresses or form answers through this integration. You can withdraw this consent through Cookie settings. Where advertising remains enabled under your choices or US defaults, the Meta Conversions API also reports verified purchases and refunds, as detailed below. Meta also measures interactions with our ads and Instant Forms within its own services and processes platform information under its own privacy policy.

Email-open and link-click tracking is not configured for our templelabs.io sending domain in Resend. We use operational email information, such as delivery status, bounces and complaints, to manage sending and prevent unwanted messages.

Your choices are stored in the first-party temple_privacy cookie for six months, for acceptance and refusal alike. It contains your selected purposes, a random consent reference, dates and the consent revision. It is used to remember privacy choices, not to identify you for advertising. A temporary local-storage change signal synchronises updated choices across open tabs; it is removed shortly after notification. You can change or withdraw consent using Cookie settings on the website. We keep versioned interface and configuration records to demonstrate how consent was requested. Minimal purpose-specific consent grants are held in private server storage for the purchase and refund measurement described below.

7. How long we keep information

• Active launch-list and lead records: until you withdraw consent or ask for deletion, or for 12 months after your signup or last deliberate interaction with us, whichever comes first. Our sending you an email does not restart this period.
• Ordinary correspondence: for 12 months after the enquiry is resolved, unless it needs to be retained for a legal obligation or an active dispute.
• Unsubscribe and objection records: a minimal record of your address or its fingerprint, objection and date for three years, solely to prevent unwanted marketing.
• Evidence of consent: while we rely on it and for three years after marketing ends, with restricted access for compliance purposes.
• Email and delivery logs: Resend retains email and log data for 30 days on our current Free plan. This does not set the retention period for our contact list or copies of correspondence in our inbox.
• Orders, cancellation and refunds: kept for fulfilment and support, then archived with restricted access for up to five years after completion or cancellation where needed for contractual claims; longer only where a specific obligation or ongoing dispute requires it. Invoices and required accounting records are kept for ten years. Cancellation confirmations are delivered by email through Resend, with a copy retained in Temple’s support mailbox. We do not add cancellation-form details to marketing lists.
• Hosting records: Vercel provides a one-hour runtime-log retention window on our current Hobby plan. This is distinct from analytics and other provider records. Records we need to investigate a security incident are kept until the investigation and any related claims are resolved. Under Vercel’s data-processing terms, personal information in service-generated records is deleted or anonymized when it is no longer needed for the provider’s operational, security or compliance purposes, subject to legal retention requirements.
• Website statistics: PostHog’s selected Free plan has one-year data retention. Historical Vercel Web Analytics data has a one-month reporting window. Vercel states that analytics data may remain stored for longer, so this is not a one-month deletion promise.

At the end of the applicable period, we delete or irreversibly anonymize the information. Any retained legal or suppression record is separated from active marketing use. Meta’s independent retention of platform information is governed by its own policy.

8. Your choices and rights

You can stop Temple launch emails by replying “unsubscribe” or contacting privacy@templelabs.io. Where an unsubscribe link appears in an email, you can use it instead. Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal.

Subject to the applicable conditions, you can request access, correction, deletion, restriction or portability of your personal information. You can object to processing based on legitimate interests, and you can object to direct marketing at any time.

Send requests to the privacy contact above. We will normally respond within one month. If a request is complex, the law allows up to two additional months; we will explain the extension within the first month. We may ask for limited information to verify your identity where reasonably necessary.

You can complain to the French supervisory authority, the CNIL, or to the competent authority where you live or work in the EEA. You do not have to contact us first.

9. Protecting information

We use access restrictions and the security features of our hosting and communication providers to protect information. Access to identifiable leads is limited to the people who need it. No online system can guarantee absolute security.

Purchase and refund measurement

Stripe remains the source of payment records. We keep minimal order references, payment/refund amounts and event-delivery status in private Vercel storage for up to 400 days to reconcile pre-orders and prevent duplicate processing. For some orders, the event-delivery status is instead recorded on the order’s Stripe checkout record, which follows Stripe’s payment-record retention. No card details are stored in either place. Optional measurement is separate: with analytics consent, confirmed purchases (and, where recorded, refunds) are linked to your anonymous visit in PostHog; with advertising consent, Purchase and custom Refund events are sent to Meta using existing Meta browser/click identifiers. We do not send customer names, emails, addresses or payment-card details through this integration. Meta refund events are separate signals, not a promise that Meta subtracts them from advertising purchase totals.

After optional consent, an HTTP-only first-party temple_measurement cookie associates checkout measurement with your choices for up to six months. Unconverted checkout context expires after 30 days. Context retained with an order is usable for optional forwarding only while the corresponding consent grant remains valid, for no more than six months; changing or withdrawing a purpose disables forwarding for that grant. Reaccepting does not reactivate old checkout grants. Expired tracking records are removed by a daily cleanup. Blocking optional tools does not prevent payment or refunds.

10. Changes to this policy

We will update this page when our data practices change and revise the effective date. We will give additional notice of material changes where appropriate and request fresh consent when required.